Privacy Policy for Lifeline

Effective Date: 1 May 2025

Lifeline (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“app”). By using Lifeline, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to deliver and improve our services:

• Personal Information: Name, email address, age, gender, blood group, contact number, and relation to family members (if provided).
  
  
• Health-related Data: Blood donation status, eligibility, and voluntary uploads of medical prescriptions or related documents.
  
  
• Location Data: Your precise location (foreground and background) to match donors and recipients nearby.
  
  
• Usage Information: App usage data, preferences, interactions, and other technical logs.
  
  

2. Blood Donation Eligibility

• Users must be 18 years or older to donate blood.
  
  
• Blood donors must wait at least 4 months between donations.
  
  
• Children under 13 years old are not permitted to use the app.
  
  

3. Blood Donation Requests

Lifeline allows users to request blood by entering the required blood type and location. The app will display potential donors nearby, and users can initiate contact through a “Call” button.

4. Use of Data

We use your data to:

• Match users with nearby donors or recipients.
  
  
• Send real-time notifications for urgent blood needs.
  
  
• Improve the app’s user experience and services.
  
  
• Ensure safety and compliance with medical standards.
  
  

We do not sell or share your personal information with third parties without your consent, except when legally required.

5. Location Data

We collect precise and background location data to:

• Identify donors and recipients nearby.
  
  
• Send emergency blood alerts, even when the app is not in use.
  
  

Background location is only used for critical alerts and is optional. You can manage this permission at any time through your device settings.

6. Permissions Disclosure

Lifeline may request access to the following device features:

• Location (Foreground & Background): To find and notify nearby users about blood donation opportunities.
  
  
• Phone Calls: To initiate contact between users.
  
  
• Camera & Storage: To upload prescriptions or related documents.
  
  

You will be asked for explicit consent before any permission is used. The purpose of each request will be clearly explained within the app.

7. Health Content

Lifeline is a health-related app that helps manage blood donation needs. All health features are designed to support donation matching and user awareness. This app does not provide medical advice, diagnosis, or treatment.

8. Security of Your Data

We implement reasonable safeguards to protect your personal and health-related data. However, no transmission or storage method is 100% secure. Users should take precautions when sharing sensitive information.

9. Third-Party Services

Lifeline may use trusted third-party services such as:

• Google Maps API for displaying location-based features.
  
  
• Firebase Analytics to monitor app performance and bugs.
  
  

These services may collect anonymized technical data governed by their own privacy policies.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware that a user is underage, we will delete the account and associated data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify you via the app or through email. The effective date will be updated at the top of this policy.

12. Contact Us

For any questions, concerns, or requests regarding this policy or your data, please contact us:

Email: [email protected]
Company: BinduLogic LLC